Quiet quitting doesn't involve quitting a place of employment, rather, it is a response to the hustle and bustle of the corporate culture. Sometimes called burnout, employees are unwilling to exceed expectations and decline to do additional tasks without verbal or financial acknowledgment. Instead of resigning, some employees are simply quietly quitting. It's a term that hit social media late [...]
Like many other industries, staff shortages can have an impact on in-person and group incentive travel events. Experienced meeting planners have the right connections, experience, and creativity to get things done. Challenging situations due to short staffing can't always be avoided, but there are ways to minimize their impact. (1) Stephanie Ferguson, Director of Global Employment Policy & Special Initiatives [...]
Every leader knows that employee happiness is vital to business success. Joyful workers bring immense value to organizations. When employees are content, they devote twice the time to tasks(1); are 12% more productive (2); produce 23% higher profits(3) plus score 10% higher in customer ratings and generate 18% more sales. (4) Organizations that desire happy, satisfied employees are more likely [...]
Decades ago, most organizations had a suggestion box mounted on a wall or in a breakroom. This was the primary source of employee feedback. Today most companies rely on some form of feedback, whether it's cards passed around at the end of an office meeting to seek input about a complex issue or a survey about satisfaction. Others circulate questionnaires [...]
"With great power comes great responsibility." Leaders are endowed with great power and responsibility, making it challenging to lead a variety of stakeholders through critical changes. No leader possesses the ability to see into the future, which can be one of the most challenging parts of the job. After all, decision-making is about the available, yet incomplete information – past [...]
According to the U.S. Bureau of Labor Statistics, nearly 16.8 million people quit their jobs between October 2021 and January 2022. (1) Even more alarming is a Gallup report that found that 48% of American employees are actively job searching or watching for another opportunity to come along. (2) Interestingly enough, Gartner (3) identified three drivers that are attributed to [...]
There is no shortage of communication tools in offices today. There is a consistent stream of text messages, emails, Zoom meetings, meetings down the hall, video calls, conversations around the water cooler, newsletters, and good old postal mail. All this communication can easily challenge even the best communicator. It can be overwhelming when navigating communications, switching back and forth between [...]
Reading Time: 5 minutes Is incompetence in the workplace always as it seems? Can inadequacy be cured? Learn the causes and how they can be avoided…
A well-functioning corporate culture is a foundational part of effective leadership. Leaders must recognize their role in defining the culture of their organizations, and organizations must make deliberate efforts to develop their leaders. Leaders can have an enormous impact on the culture of their organizations. They establish priorities, set the agenda, manage, lead, and delegate. Sadly, only 12% of executives [...]
Updated: 9/21/2022 In the past, selling was about delivering on promises – meaning products that work and services that solve problems or generate opportunities. However, customers expect that and much more. These days, customers want to do business with companies that not only offer ideas that improve their performance but also establish trust with them. Brands that do not rise [...]