READ Part 1 HERE Years ago, it was easier for employers and organizations to manage their employees. Workers were expected to do a specific job during specific hours (or a particular number of hours) for a specified pay rate. The relationship between employees and the company they worked for was transactional. Employees put in the appointed hours and received a [...]
Quiet quitting doesn't involve quitting a place of employment, rather, it is a response to the hustle and bustle of the corporate culture. Sometimes called burnout, employees are unwilling to exceed expectations and decline to do additional tasks without verbal or financial acknowledgment. Instead of resigning, some employees are simply quietly quitting. It's a term that hit social media late [...]
Every leader knows that employee happiness is vital to business success. Joyful workers bring immense value to organizations. When employees are content, they devote twice the time to tasks(1); are 12% more productive (2); produce 23% higher profits(3) plus score 10% higher in customer ratings and generate 18% more sales. (4) Organizations that desire happy, satisfied employees are more likely [...]
Decades ago, most organizations had a suggestion box mounted on a wall or in a breakroom. This was the primary source of employee feedback. Today most companies rely on some form of feedback, whether it's cards passed around at the end of an office meeting to seek input about a complex issue or a survey about satisfaction. Others circulate questionnaires [...]
"With great power comes great responsibility." Leaders are endowed with great power and responsibility, making it challenging to lead a variety of stakeholders through critical changes. No leader possesses the ability to see into the future, which can be one of the most challenging parts of the job. After all, decision-making is about the available, yet incomplete information – past [...]
There is no shortage of communication tools in offices today. There is a consistent stream of text messages, emails, Zoom meetings, meetings down the hall, video calls, conversations around the water cooler, newsletters, and good old postal mail. All this communication can easily challenge even the best communicator. It can be overwhelming when navigating communications, switching back and forth between [...]
Reading Time: 5 minutesIs incompetence in the workplace always as it seems? Can inadequacy be cured? Learn the causes and how they can be avoided…
A well-functioning corporate culture is a foundational part of effective leadership. Leaders must recognize their role in defining the culture of their organizations, and organizations must make deliberate efforts to develop their leaders. Leaders can have an enormous impact on the culture of their organizations. They establish priorities, set the agenda, manage, lead, and delegate. Sadly, only 12% of executives [...]
One hundred percent of senior leaders at a Fortune 500 consumer products company experienced notable gains in their performance, including significant bottom-line improvements for their areas of responsibility. (1) What was behind this beneficial turn of events? These leaders all completed an emotional intelligence training program. Emotional intelligence (EQ) refers to the level at which someone can recognize, manage, and [...]
The year 2020 highlighted the importance of adopting advanced technology to achieve and retain business success. For example, without certain types of technology, employees would not have been able to work remotely or pivot events from in-person into virtual models. Now comes the tricky part. The critical role of technology can no longer be dismissed as “the basics needed to [...]